RENOSY, from “Online Real Estate Investment” to “AI Real Estate Investment.” The Company Formulated a Technology Strategy to Realize Reliable, Seamless, and Optimal Real Estate-Based Asset Formation

January 29, 2025

- Aiming for a Core Business Profit Margin of 20% Through the Active Use of AI-

RENOSY, which is operated by our company, has formulated a technology strategy to "achieve safe, simple and optimal asset formation through real estate." By utilizing technology, especially AI, we aim to achieve a core business profit margin of 20%.

◆ The history of RENOSY

RENOSY is a Real estate investment service that utilizes technology. By providing one-stop purchase, management, and sales, we realize "safe, easy, and optimal asset formation through real estate" and maximize the operational effect. In a survey conducted by Tokyo Shoko Research in 2024, we were ranked No. 1 in the country in both sales performance in condominium investment (※ 1) and purchase performance of investment real estate (※ 2). In addition, we established RENOSY 's brand vision and brand concept in 2024 (※ 3) and have been accelerating the development and operation of services to realize the "Medium-term Management Plan 2026" (※ 4).

Based on this brand vision and brand concept, we have put into words and diagrammed the kind of world RENOSY is aiming for.

◆ What the AI Real estate investment service "RENOSY" aims to achieve

Recently, RENOSY has formulated a "Technology Strategy" led by Executive Officer in charge of strengthening its technology strategy, which states that "the use of AI in all aspects will accelerate innovation and enable further growth for RENOSY, while at the same time promoting cost reduction and improving productivity while creating new value in customer experience."
This will lead to the realization of the "Real estate investment experience using generative AI" that we announced in our "Full-year Financial Results Briefing for the Fiscal Year Ending October 2024."
RENOSY will continue to pursue its brand concept of "safe, simple and optimal asset formation services through real estate" through the power of technology.

◆ AI Real estate investment service "RENOSY" Current initiatives and future plans (partial list)

1) Automating interview records using AI. In the future, it will develop into an AI Agent.

Asset Planners (*5) conduct a total of 100,000 interviews and phone calls with customers each year, and this number is expected to increase as the product lineup expands in the future. Previously, there was room for improvement in the accuracy and quality of records taken after interviews, and efforts were needed to provide a better experience to customers.

To address this issue, we used a third-party service to centralize telephone and online negotiations, while at the same time building a system that automatically converts the necessary items from the conversation into text and then summarizes them. This not only reduced the cost of recording conversations, resulting in a cost reduction of tens of millions of yen per year, but also made it easier to grasp the necessary items, making it possible to automatically assign the most suitable sales representative. Furthermore, in the future, we aim to create a better customer experience by building a system in which an AI Agent accompanies asset planners.


(2) When an investment property owner considers selling, or when RENOSY Purchasing investment property, AI automatically calculates the appraisal value. In the future, we will step up efficiency with AI Agent to improve productivity.

In the past, sales of investment real estate have often been calculated using AI based on the "comparable transaction method."
RENOSY will begin offering "Investment Property AI Appraisal" for investment property owners from August 2022 (※6). By adopting the "income capitalization method," a price calculation method that focuses on the profitability of real estate, AI is able to carry out highly accurate price appraisals. This method is also used by RENOSY when Purchasing investment properties from companies, and is an essential element in building the "RENOSY Turnkey Cycle (※7)."
Going forward, we plan to use AI to streamline the process of collecting the many documents required for investment real estate. Furthermore, by incorporating AI agents into the investment real Purchasing process itself, we will take steps to improve the complicated work involved in real estate transactions.


(3) Building an organization that will promote the use of generative AI developed at RENOSY across the entire Group

Using AI to reduce costs and create new customer experiences, including (1) and (2), is progressing in many of the services related to RENOSY, and has actually resulted in improved productivity. With the formulation of this technology strategy as an opportunity, we plan to form a cross-functional organization headed by an executive officer in charge of strengthening the technology strategy. Going forward, we will deploy the mechanisms and experience cultivated mainly at RENOSY to our group.


◆ Executives in charge of strengthening the technology strategy of AI Real estate investment service "RENOSY"

Executive Officer and Chief Technology Officer: Masanori Goto

After graduating from the Tokyo Institute of Technology Graduate School, he conducted research on storage and high-performance computing at Fujitsu Laboratories Ltd. He actively contributes to open source software, working on the Linux kernel and Debian projects. He also founded and runs the Yokohama Linux Users Group, one of the largest communities in Japan. In 2006, he joined Google LLC and worked on the development of Google Maps as an engineer from its early days. Since then, he has been involved in the development of various new functions, and as the head of the Technology Development Division, he has managed and led the team on everything from large-scale data processing and machine learning to user experience, working on services used in Japan and around the world. In 2024, he joined GA technologies Co., Ltd. Inc.

Executive Officer and Chief Product Officer (Chief Product Officer / RENOSY) Kotaro Kumagai

After gaining experience in research and development, product management, business strategy, sales, and product marketing at an independent software company, he joined Rakuten Group, Inc. in April 2012. After being seconded to a development center in China, he was assigned to the travel reservation site "Rakuten Travel" and was in charge of systems for partners and internal users as a product manager. As the head of the global platform, he released the inbound site in July 2022. He will join GA technologies Co., Ltd. in May 2024.

Executive Officer and Chief Data Officer Jun Okumura

While studying at Kyoto University, he was a Japan Society for the Promotion of Science Research Fellow (DC1) and engaged in astrophysics research both in Japan and overseas. After that, he worked as a data analyst and AI product manager at a major Internet-related company. He has led KPI management and data projects for many Internet services. He has given numerous presentations at conferences both in Japan and overseas, done writings and translations, as well as managing AI communities. In 2019, he joined Eureka Inc., and was appointed Executive Officer Data Director in 2020. In 2024, he joined GA technologies Co., Ltd.

Executive Officer and Chief Al Officer (Chief AI Officer) Hirohisa Inamoto

In 2002, he joined Ricoh as a new graduate and engaged in research and development of image processing and recognition technology for over 10 years. He then became a new business planner. In 2017, he joined GA technologies Co., Ltd.. He developed an automatic reading system for Real estate advertising and an automatic transcription system for floor plans. He is also in charge of introducing AI and RPA to Purchasing systems. Since 2019, he has been the head of the Advanced Innovation Strategy Center.

Executive Officer Chief Architect Ken Kakizaki

In 2003, he started his career as a QA engineer at Sony Computer Entertainment (now Sony Interactive Entertainment). After working in entertainment companies, he joined Mixi in 2008, where he was responsible for the quality assurance department for social media services. In 2016, he joined Cybird, where he was in charge of QA for mobile games. In 2018, he joined GA technologies Co., Ltd., where he is responsible for the QA department.

◆ AI Real estate investment service "RENOSY "
"RENOSY" is an AI Real estate investment service that utilizes technology.
By providing a one-stop service for purchasing, managing, and selling, we realize safe, easy, and optimal asset formation with real estate, maximizing the effectiveness of our operations. In a survey conducted by Tokyo Shoko Research in 2024, we were ranked No. 1 in the nation in both sales performance for condominium investments (※1) and purchase performance for investment real estate (※2).

(※1) GA technologies Co., Ltd. "Online Real estate investment company RENOSY ranks No. 1 nationwide in condominium investment sales and number of matching cases" (announced May 14, 2024)
https://www.ga-tech.co.jp/news/_oafzy860mn2a9ax/
(※2) GA technologies Co., Ltd." RENOSY is ranked No. 1 in the nation for investment real estate purchases" (announced on December 25, 2024)
https://www.ga-tech.co.jp/news/1u2thdi9g0vjf62z/
(※3) GA technologies Co., Ltd." RENOSY, an online Real estate investment, establishes brand vision and brand concept" (announced December 11, 2024)
https://www.ga-tech.co.jp/news/4g6ip05iai2guor/
(※4) GA technologies Co., Ltd. "Financial Results Briefing for the Fiscal Year Ending October 2024" (December 11, 2024)
https://ssl4.eir-parts.net/doc/3491/tdnet/2538914/00.pdf
(※5) An asset planner is a partner who thinks alongside and accompanies you to help you succeed in your asset formation.
Details: https://www.renosy.com/about
(※6) GA technologies Co., Ltd." RENOSY My Page releases new feature "Investment Real Estate AI Appraisal"" (announced on August 18, 2022)
https://www.ga-tech.co.jp/news/12739/
(※7) RENOSY turnkey cycle is a system that allows you to make optimal choices when "buying, managing, and selling" real estate, enabling you to build assets safely and easily.
Details: https://www.renosy.com/about
*Company names and product and service names mentioned in this press release are registered trademarks or trademarks of the respective companies.

The impact of this matter on our business performance is expected to be minor.

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