From childhood to high school, I was passionate about classical ballet. At that time, I was practicing to become a professional, and after school I went to a ballet class and worked as an assistant in a baby class. was Not only did I get the experience of winning a prize at a national competition and performing with a ballet company in Tokyo, but I think I also acquired the ability to tenaciously stick to results.

Although I gave up on ballet because of an injury, I wanted to experience club activities and team competitions, so at university I joined a club that was a former athlete. Since I majored in science, I was enjoying myself in parallel with my research activities.

I first learned about GA technologies Co., Ltd. when an acquaintance introduced me to a company information session that I attended. I was very attracted to the young HR staff who explained the company in a polite tone and confidently. The reason why I decided to join the company is the humanity of the employees and the challenging corporate culture. The HR staff at the time and all the employees I met thought about my career together as a person rather than as a student. There was no other company like that, so it was very fresh. It was also impressive to hear all of the employees say, "Even if you don't have what you want to do now, when you can do what you want to do in the future, there is definitely an environment that will encourage you to do so." I couldn't imagine what my future would look like, and that excitement made me decide to join the company.

My first assignment after being assigned was a project to launch a new service. I started with two people in the same period, but at that time I had no knowledge of the real estate industry or sales systems, and I didn't know right or left. I searched for my own way to organize my thoughts, and when I got stuck, I thoroughly listened to the opinions of those around me. Looking back on it now, I feel once again that I am in an environment that I am extremely grateful for, as I was able to receive the kind cooperation of my senior colleagues and customers.

When it came time to actually sell the service, I was in charge of a wide range of tasks, including creating rules for using the service, deciding on the form of sales, sales, service development on my own, and support for service introduction. Working in development and sales while having contact with many people was a very good experience that allowed me to study the work and ways of thinking of other departments and broaden my knowledge. Now that the team has grown and we are in a position to develop services stably, I am looking forward to future developments.

Currently, as a customer success for the system used by real estate agents, we provide introduction support such as how to use the system for each company. At the same time, I am involved in new products that are still in the development stage, and I am also in charge of providing feedback to development, such as features that are lacking for customers to actually use them, points that are necessary to make the service easier to use, and so on.

Customer success is the work of building a system operation flow while having many meetings with the customer. It is very rewarding not only when I can see the effects of the introduction in numbers, such as operational efficiency and sales increase, but also when I receive words of gratitude from customers.

With the introduction of the new service, the real estate company needs to change the current business operation flow, so it will inevitably involve some pain. It's all about thinking and studying every day, such as how far the pain can be reduced, and if there is a better way. I would like to value mutual understanding and sharing of the customer's success and vision beyond the introduction of the service. In addition, we would like to aim for a long-term partnership that allows customers to freely consult on business and management policies.

Before I joined the company, I had the impression that there were many people with a high level of passion, and this has not changed since joining the company. When I consult with them, they are all seniors who will think with me until the problem is solved, even if it is outside of their own work. In addition, since seniors will accompany you as OJT at the site, it is an environment where you can learn a lot as a business person, such as how to proceed with work as well as human nature.

Also, since the GA Group is a venture company, the direction and goals of our business change quickly. Even so, there are many people who think for themselves about what they lack and what they should do to reach their goals.

I believe that the most important thing when working at the GA Group is the spirit of self-blame. The GA Group has seven action guidelines "GA GROUP SPIRIT", including "HEART" to thoroughly do what is obvious as a person, "GRIT" to get things done, and "BOLD CHALLENGE" to tackle high goals. I feel that at the root of all this is to take responsibility and work hard without blaming others. If someone is in trouble with their work, they will be able to look out for and care about their surroundings, and they will continue to make persistent efforts. I think people who have that kind of attitude, or who are striving to have it, fit into the culture of the GA Group. Also, I believe that a team with this kind of thinking will facilitate smoother and closer communication, which will make it easier for the project to proceed and lead to better results.

I want to acquire comprehensive power. There are many moments and scenes where I feel that I still have a long way to go as a business person, but fortunately, the GA Group is an environment where people around me willingly lend a helping hand. I want to acquire the “human warmth” that I can feel because I am in this company, and I want to be a person who can give back to those around me. I want to become a person who can lead to a relationship of trust within the team. I would like to work hard in my work, tackling everything with sincerity, pursuing results, and being considerate so that I can act for others.